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Privacy Policy

Last updated: May 2026

Syno ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or interact with our services.

This Policy applies to visitors, creators, clients, and anyone who interacts with Syno through our website, forms, or communications.

1. Information We Collect

a. Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name
  • Email address
  • Business or contact details
  • Creator application materials (such as videos or samples)
  • Payment and tax-related information (processed through third-party platforms)

b. Information Collected Automatically

When you visit our website, we may collect basic technical information such as:

  • IP address
  • Browser type
  • Pages visited
  • Time and date of visit

This data helps us understand how our site is used and improve functionality.

2. How We Use Your Information

We use collected information to:

  • Operate and deliver our services
  • Communicate with creators and clients
  • Process payments and fulfill contractual obligations
  • Improve our website and offerings
  • Comply with legal and tax requirements
  • Prevent fraud or misuse

3. Data Sharing

Syno does not sell personal information.

We may share information only as necessary with:

  • Service providers (e.g., Stripe, Brex, Wise, analytics tools) to operate our business
  • Clients, solely for service delivery purposes (e.g., content samples)
  • Legal or regulatory authorities when required by law

All third-party providers are expected to handle information securely and only for authorized purposes.

4. Payments & Tax Information

Payment and tax-related information is processed by trusted third-party platforms. Syno does not store full payment card numbers or sensitive tax identifiers on its own servers.

5. Cookies & Analytics

We may use cookies or similar technologies to understand site usage and improve performance. You may control cookies through your browser settings.

6. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Meet legal, accounting, or reporting obligations

Information may be retained in backup or archived form where required by law.

7. Data Security

We take reasonable administrative and technical measures to protect personal information. However, no system can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal information
  • Request deletion of your information
  • Withdraw consent where applicable

You may make such requests by contacting us at the email below.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

notaustinyang@gmail.com